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This Could Hurt…a Lot!

According to a recent Money Magazine article, there is an alarming trend emerging which is resulting in big bills for Medicare patients. This trend has to do with Skilled Nursing Facility care and Medicare’s requirements for covering it. And if a service is not Medicare approved, you are on the hook for the full bill, which could cost in the thousands of dollars. And Medicare Supplement insurance follows Medicare’s decisions, so that won’t help either. So, let’s find out what Skilled Nursing Facility care is, what is causing the problem and what you can do about it?

Skilled care is healthcare given when you need skilled nursing or rehabilitation staff to treat, manage, observe and evaluate your care. This type of care is typically given in a Skilled Nursing Facility which could also be a Long Term care facility. An example would be a patient who has undergone a joint replacement and needs to go to a facility temporarily to get rehabilitation so they can get back on their feet. If your stay is Medicare approved, Medicare fully covers the first 20 days of skilled care and all but $144.50/day for days 21-100, and many medicare supplement plans will pick up this daily copay amount giving you a total of 100 days at no cost to you. A patient in the Money magazine article had a 10-day rehab stay which was not medicare approved and she got a bill for $7,027. Of course she didn’t know this until she got the bill.

There are many requirements for a stay to be Medicare approved (which can be viewed here) but the major culprit is the requirement of a 3-day inpatient hospital stay prior to going into the Skilled Nursing Facility. The key word here is “inpatient.” The problem arises because many hospitals are beginning to keep patients under observation as opposed to inpatient, due to Medicare’s crackdown on costs (Medicare pays hospitals far less for observation than for inpatient stays). From the patient’s viewpoint there is no difference in the care you receive, so you won’t know by looks whether you are inpatient or under observation. Even if you start your stay under observation and switch to inpatient later, the observation days won’t count toward the 3-day inpatient requirement.

So what can you do to prevent this from happening? Here are a few suggestions:

  • Don’t Wait/Don’t Assume:  Your best shot at getting Medicare to cover a skilled nursing stay is to have your status switched to inpatient while you are in the hospital.  Appealing a Medicare decision after the fact is much tougher and a lengthy process.  So ask your doctor and case manager what your designation is.  If it’s observation, press your doctor to review your status and take your case and full medical history to the utilization review committee.
  • Bring in Help:  Ask your primary physician to call the hospitalist and explain what risk factors or conditions might warrant a higher level of care.
  • Arrange Home Care:  If all else fails and you can’t afford to go to a nursing facility, talk to the discharge planner.  Medicare covers a limited amount of home help, even if you weren’t an inpatient.

So, before you get blindsided by a huge rehab bill, make sure a family member is aware of these requirements and can help you should you have a hospital stay in your future.

Much of the above information was derived from the August 2012 Money Magazine article “This Could Hurt-a Lot” by Amanda Gengler.

It’s so hot in Ohio…

I usually don’t share jokes because everyone gets so many, but a friend sent me this today and I thought it was very timely.

It’s so hot in Ohio…

…the birds have to use potholders to pull the worms out of the ground.

…the trees are whistling for the dogs. 

…the best parking place is determined by shade instead of distance 

…hot water comes from both taps. 

…you can make sun tea instantly. 

…you learn that a seat belt buckle makes a pretty good branding iron. 

…the temperature drops below 90 F and you feel a little chilly.

…you discover that in July it only takes two fingers to steer your car.

…you discover that you can get sunburned through your car window.

…you actually burn your hand opening the car door.

…you break into a sweat the instant you step outside at 7:30 A.M.

…your biggest motorcycle wreck fear is, “What if I get knocked out and end up lying on the pavement and cook to death”?

…you realize that asphalt has a liquid stage.

…the potatoes cook underground, so all you have to do is pull one out and add butter.

…the cows are giving evaporated milk.

…farmers are feeding their chickens crushed ice to keep them from laying boiled eggs.

Bullies Ain’t Just in Elementary School

Everyone remembers the bully from their elementary and high school days.  In most cases it was the stronger picking on the weaker.  You would think that 30, 40, or 50 years later things would be different, but it seems nothing has changed.  Not a month goes by that I don’t hear a story from one of my clients about an insurance agent bullying them or someone they know.  Bullying in the insurance industry comes in many different sizes and colors.  A few of them come to mind based on recent events…

1.  They prey on your fears!  I just received a call today from a new client of ours who we saved money by switching her from her existing medicare supplement policy to a policy with one of the companies we represent.  She had called very upset because she had just received a phone call from her previous agent.  He had called to tell her about all the coverages she would be losing by switching to the new supplement company.  He had proceeded to tell her that she would no longer be covered for preventative services (not true), that she would be responsible for a $155 deductible (this was the deductible amount for 2010, he was off a couple of years) and that one of her routine tests would no longer be covered (also not true).  If this agent was sincerely looking out for his client, then I apologize.  But at the least, he should know the plans he is representing.  If he was only concerned with the loss of his commission, then SHAME ON HIM!

2.  They prey on your good will!  No one “likes” to tell someone NO, or hurt someone’s feelings.  Pushy agents know this, that’s why they continue to push.  If they push long and hard enough they know that you will give in and buy, you don’t want to hurt their feelings, right.  You would recognize these agents if you ever told them NO, because many times they will get angry and rude when they don’t get the sale.  I recently met with a woman who was TOLD by an agent that the agents plan was much better than what she had and the agent proceeded to fill out an application without asking the woman if she wanted to move forward.  Not really knowing if the plan was better or not, and not wanting the uncomfortable feeling of saying NO, she proceeded to sign the paperwork and complete the sale.  She had told me afterward that she felt very uncomfortable with the agent.

3.  They just plain bully you!  Another recent experience I was told was from a woman we had switched from her current policy to a new policy with us.  She ended up cancelling the new policy because her existing agent had called her and TOLD her that she couldn’t switch because HE was her agent and HE was the one she had to work with.  Worse yet he told her that he was on vacation and that he would deal with it when he got back.

Now don’t get me wrong, there are a lot of agents out there who really do care about you and are doing their best to help.  I also know that the above examples are just one side of the story, so if I was getting the wrong side I apologize.  But I hear stories like this more frequently than I should, which tells me that many of them are, unfortunately, probably true.  When did money become more important than people?  To the agents who are bullying, KNOCK IT OFF!  To those of you who are being bullied, STAND UP AND SAY NO!

Don’t Retire Naked!

Every day, thousands of people are making the decision to retire.  You probably even know of someone personally.  A good number of those who are making that decision are doing it prior to turning age 65.  And it never fails that some of them will do it NAKED!  No, I don’t mean without clothes…at least I hope not.  What I mean is they are doing it without insurance coverage.

You may say, “Who would ever take that chance!”  Well, most of them didn’t do it on purpose.  They did it accidentally through a lack of planning.  It usually starts with them making the assumption that they will automatically qualify for coverage because they have always had insurance coverage.  That is not the case.  When you are age 65, you can go on Medicare and get a medicare supplement regardless of your health.  The same cannot be said if you retire prior to Medicare age.  If you retire at age 62 for instance, a health insurance company can refuse to insure you based on your current health.  Some health conditions that may cause you to be declined include heart conditions, insulin dependent diabetes, Alzheimer’s disease, etc.

Another common mistake I see is when an individual retires early and goes on COBRA coverage.  COBRA coverage is temporary!  It normally lasts only 18 months (36 months in some circumstances).  I recently spoke with an individual whose COBRA coverage ran out 6 months prior to him turning age 65, and he had an uninsurable heart condition.  So what are his choices?

He has only 3 options…

Option 1:  Because he has exhausted his COBRA insurance, he qualifies as a HIPPA eligible individual.  This means he can get health insurance regardless of any preexisting health conditions.  GREAT!  Problem solved.  The only problem is he will have to pay $1,2oo a month for a plan with limited coverage.  “But what about the Obama healthcare reform, didn’t it take care of people being left without insurance?”  Not really, which brings us to…

Option 2:  The new healthcare reform set up high risk pools in each state to help the uninsured get health insurance.  There’s one big problem, you have to be without insurance for 6 months before you qualify.  So this solves nothing for the gentleman I was talking to because by the time he would qualify for the high risk pool, he could go on Medicare.  Even if he wasn’t Medicare age yet, who wants to be NAKED for 6 months.  So what’s his last option…

Option 3:  Go without insurance coverage until he turns 65 and goes on Medicare.  Definitely not a good option, but for many this is what they are left with.  And with an open heart surgery costing well over $200,000 this could be devastating.

Retiring naked is not only cold, but could be detrimental to everything you worked your whole life for.  So, before you decide to retire, do a little planning and PUT SOME CLOTHES ON!

Shopping Your Medicare Prescription Drug Plan

In today’s episode we will be walking you step by step through how to shop your Medicare Prescription Drug Plan on the Medicare.gov website.  HINT: If the video is too small for you to see, go to the bottom right hand corner of the video box and there will be four arrows.  Click on these four arrows and the video will expand to fit your full screen.

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Don’t Procrastinate!

When it comes to planning for Medicare, procrastination can cost you dearly.  Start your planning early so you can avoid the mistakes that many people make.

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